BD 78 FAQ — Answers to All Your Questions

No. Under BD 78's rules, each person may only hold one account. If multiple accounts are created, they will be closed and any deposited balance may be forfeited. This rule is strictly enforced to maintain a fair and honest gaming environment.

Yes, some details can be updated directly from the Profile section, such as your email address or password. However, for sensitive information like your name or mobile number, you'll need to contact the support team. Changes will be made after identity verification.

BD 78 may require KYC (Know Your Customer) verification before processing large withdrawals. You'll need to upload a copy of your National ID or passport along with a selfie. This process is typically completed within 24 hours.

To close your account, contact the support team by email. Make sure to withdraw any remaining balance before the account is closed. You can also request a temporary break or self-exclusion as part of responsible gaming.

On the login page, Click the "Forgot Password?" link and enter your registered mobile number or email address. You'll receive an OTP — use it to set a new password. The whole process takes just 2 to 3 minutes.

Entering the wrong password multiple times may temporarily lock your account. Wait 15 to 30 minutes before trying again. If the issue persists, contact support — your identity will be verified and the matter resolved promptly.

Go to Profile Settings, then navigate to the "Security" section to find the 2FA option. Once enabled, a verification code will be sent to your mobile each time you log in. Keeping this active significantly improves your account security.

BD 78 supports login from multiple devices. However, signing in from an unrecognized device may trigger a security alert. To end older sessions, use the "Active Sessions" option in your profile.

At BD 78, you can deposit and withdraw using Mobile Pay, Nagad, Rocket, Upay, and direct bank transfer. All major mobile banking services in Bangladesh are supported, making transactions easy from anywhere.

The minimum deposit at BD 78 is just ৳200. This low threshold makes it easy for new and casual members to get started. Maximum deposit limits may vary depending on the payment method.

Withdrawals via Mobile Pay or Nagad are typically completed within 15 minutes to 1 hour. Bank transfers may take 1 to 2 business days. First-time withdrawals may take slightly longer if KYC verification has not been completed.

BD 78 does not charge any deposit fees. However, mobile banking providers such as Mobile Pay or Nagad may apply their own transaction fees, which are outside BD 78's control.

Refresh the page and wait a few minutes — this can happen due to a temporary server delay. If the issue persists, contact support with a screenshot of the transaction and the reference number, and it will be resolved promptly.

BD 78 offers betting on cricket, football, tennis, badminton, kabaddi, basketball, and many more sports. Cricket and football are the most popular among Bangladeshi users, with coverage of both international and domestic tournaments.

Live betting means placing bets in real time while a match is in progress. At BD 78, you can bet on more than 50 live matches simultaneously. Odds update every moment, and new betting opportunities open up as the match situation evolves.

BD 78 uses decimal odds. For example, odds of 2.5 mean a BDT 100 bet returns BDT 250 if you win (including your original stake). The higher the odds, the less likely the outcome — but the greater the potential payout. On the match odds page View detailed odds for all matches.

Once a bet is confirmed, it generally cannot be cancelled. However, a "Cash Out" option may be available before a match starts, allowing you to settle the bet at its current value. If a match is cancelled or postponed, BD 78 will automatically issue a refund.

The minimum bet at BD 78 is generally ৳50. Maximum limits vary by event and market. Large bets are accepted on popular matches. To find out specific limits, Sports Betting page See details.

New members at BD 78 receive an attractive welcome bonus on their first deposit. The bonus rate and terms may change from time to time. To see the latest offers, On the promotions page, Go.

Bonus funds cannot be withdrawn directly — a wagering requirement must be met first. For example, a 10x wagering requirement means you need to place bets totalling 10 times the bonus amount before it converts to real money. The terms for each offer On the promotions page, Full details are provided below.

BD 78's On the voucher page You'll find all active codes there. When making a deposit, enter the code in the "Voucher Code" field and the bonus will be applied automatically. Each code can only be used once and will not work after it expires.

Refer a friend to BD 78 and earn a bonus once they make their first deposit. You'll find your unique referral link in your profile. For full details on the referral bonus, On the promotions page, is provided.

BD 78's support team is available 24 hours a day, 7 days a week. Email (support@bd78.click) or via the site's live chat. You can typically expect a first response within 3 minutes.

Common issues are usually resolved within 24 hours. Financial disputes or more complex cases may take 3 to 5 business days. Providing detailed information and supporting evidence helps speed up the process.

Yes, BD 78's support team is fully capable of assisting in Bengali. Bengali language support is available across all support channels, keeping Bangladeshi users in mind.

BD 78 takes responsible gaming very seriously. Options are available to set deposit limits, take a temporary break, or self-exclude permanently. To learn more, the Responsible Gaming page See details.