BD 78 Privacy Policy — Our Commitment to Protecting Your Information

BD 78 (referred to herein as "we", "our", or "the Platform") is an online betting platform operated for sports enthusiasts in Bangladesh. This Privacy Policy fully and transparently explains how BD 78 manages the personal data of users of its website and services.

By registering on BD 78, accessing the platform, or using any of our services, you are deemed to have accepted this Privacy Policy. Your privacy matters deeply to us, and protecting it is our top priority.

This policy applies equally to all BD 78 services, mobile platforms, live betting features, and customer support channels. Each area is explained in detail below so you know exactly how we use your information.

BD 78 only collects the information needed to provide you with the best possible service. Collecting excessive or unnecessary data goes against our principles. We gather data in two ways — what you provide directly, and what is collected automatically.

Information You Provide Directly:

• Full name, date of birth, and national ID number (for age verification and KYC)
• Mobile number & email address (for account communication and security)
• Current address & district (for legal compliance purposes)
• Payment details such as your Mobile Pay, Nagad, or Rocket number (used for processing transactions)
• Password and security questions (stored in encrypted form)
• Messages and complaints you send to customer support

Automatically Collected Information:

• Device type, operating system & browser information
• IP Address & Approximate Location
• Session duration, pages visited, and click patterns
• Betting history, transaction records & account activity

BD 78 uses your data for specific purposes only, and any use beyond those boundaries is against our policy. Every use of your data has a clear reason, detailed below.

• Account management: Your information is used for registration, login verification, password resets, and account security.
• Transaction processing: Financial information is used to process deposits and withdrawals and to maintain transaction history.
• Legal compliance: This information is used for age verification (18+), KYC processing, and compliance with Anti-Money Laundering (AML) regulations.
• Service Improvement: Anonymous data is used to analyze user experience and continuously improve the platform.
• Security & fraud prevention: Log data is reviewed to detect suspicious activity and keep your account secure.
• Contact & Support: Your mobile number and email are used to send important updates, promotional notifications, and support-related messages.
• Personalized experience: Your data is used to show you odds, match suggestions, and promotions tailored to your preferences.

BD 78 is highly cautious about sharing your personal information with others. Data is only shared in the specific circumstances listed below — nothing beyond that.

• Payment Providers: Only the information necessary to complete transactions is shared with payment gateways such as Mobile Pay, Nagad, or Rocket.
• Identity Verification Service: As part of the KYC process, identity-related information may be shared with licensed verification agencies.
• Legal Obligations: We may be required to provide information in response to a court order, a lawful request from law enforcement, or a directive from a regulatory authority.
• Technology partners: Limited technical data may be shared with certain technology service providers to keep the platform running, and all such providers are bound by strict confidentiality agreements.
• Fraud prevention: If evidence of money laundering or fraud is found, we are legally required to share relevant information with the appropriate authorities.

BD 78 uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated to keep your information safe from the latest cyber threats.

• SSL/TLS Encryption: All data transmitted on the platform is protected by 256-bit SSL encryption, providing bank-grade security.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept, from which the original password cannot be recovered.
• Two-Factor Authentication (2FA): OTP verification during login and withdrawals provides an additional layer of account security.
• Firewall & DDoS protection: Servers are protected by advanced firewalls and DDoS mitigation systems.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third-party experts.
• Restricted Access Policy: Only authorized personnel can access data on a need-to-know basis, and all access is logged.

BD 78 uses cookies and similar technologies to enhance your browsing experience and ensure platform functionality. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are essential for maintaining login sessions, security verification, and core platform functionality. They cannot be disabled.
• Functional cookies: These cookies remember your language preference, theme settings, and other personal preferences.
• Analytics cookies: Anonymous usage statistics are collected to understand how users interact with the platform. This helps us improve our services.
• Cookie controls: You can manage, restrict, or delete cookies at any time through your browser settings. However, some features may become limited.

Every member of BD 78 has fundamental rights over their own data. We respect those rights and will always support you in exercising them.

• Right to Access: You have the right to know what information we hold about you. Submit a request to support@bd78.click and we will provide the information within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request a correction through your account settings or by contacting support.
• Right to erasure: After closing your account, you may request deletion of any data we are not legally required to retain.
• Right to Restrict Processing: You have the right to request that the use of your data be restricted to specific purposes.
• Right to Data Portability: You have the right to receive your personal data in a readily readable format.
• Right to opt out of marketing: You can unsubscribe from promotional messages at any time.

BD 78 retains your data only for as long as it is needed — no longer. Retention periods are defined according to each type of data.

Once the designated retention period expires, your data is automatically deleted or anonymized so that you can no longer be identified.

BD 78 strictly prohibits anyone under the age of 18 from accessing the platform. We do not knowingly collect personal information from minors.

• Age verification is mandatory at registration and is confirmed through KYC.
• If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
• If you become aware of any information relating to a minor on our platform, please notify us at support@bd78.click.

BD 78 reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• For significant changes, a notification will be sent to your registered mobile number or email address.
• The "Last Updated" date will always be displayed at the top of the page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• Copies of previous versions are available upon request.

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to resolve your concerns promptly.

• Email: support@bd78.click
• Website: https://bd78.click
• Response Time: Within 7 business days